• Position Title: General Technician
• Department: Technical
• Version: 1.0
• Standards Compliance: ISO 9001:2015 and ISO 45001:2018

Key Responsibilities

Technical Excellence

• Maintain and repair pumps and plumbing systems.
• Carry out modifications or new installations as directed.
• Perform comprehensive service and repairs on HVAC systems, including FCUs, VAVs, VRF systems, precision AC units, and AHUs.
• Inspect and repair ducting, piping, insulation, and cladding.
• Service and inspect various valves, including motorized valves.
• Identify and replace faulty bearings, wear kits, and impellers.
• Diagnose issues in Chilled water systems, DX units, and Split AC units.
• Perform refrigerant leak repairs, compressor replacements, and copper piping brazing/welding.

Service Delivery & Management

• Deliver high-quality, prompt, and courteous facility management services to guests and co-workers.
• Report work completion and identified issues accurately and timely to the Supervisor.
• Supervise on-site contractors to ensure work is performed to the highest quality levels.
• Utilize CMMS to receive and close out work orders.

Job Specifications

• Education: ITI certificate in Mechanical or HVAC Engineering.
• Industry Experience: At least 8 years of experience in the GCC, specifically working on large commercial buildings.
• Technical Skills: * Ability to understand technical drawings.
• In-depth knowledge of Mechanical, HVAC, and BMS systems and standards.
• Strong working knowledge of plant room equipment, including pumps and motors.
• Strong knowledge of job site safety and local building codes.
• Technology & Communication:
• Proficiency in basic computer systems and MS Office.
• Must be proficient in the English language.
• Strong verbal and written communication skills.

Performance Indicators

• Increased productivity and reduced CM (Corrective Maintenance) tasks.
• Timely completion of work requests and reduced equipment downtime.
• 100% completion of tasks with high customer satisfaction.
• Strict compliance with safety regulations and local building codes.