Job Summary

The Waitress/Hostess will provide exceptional customer service in a hospitality environment, ensuring guests have a pleasant and memorable dining experience. The role involves greeting guests, managing seating arrangements, and serving food and beverages with professionalism and courtesy.

Responsibilities

• Greet and welcome guests upon arrival with a friendly and professional attitude.

• Escort guests to their tables and present menus.

• Take accurate food and beverage orders and relay them to the kitchen or bar staff.

• Serve food and drinks in a timely and efficient manner.

• Ensure tables are clean, properly set, and maintained throughout the service.

• Handle guest inquiries and complaints promptly and professionally.

• Collaborate with the kitchen and other service staff to ensure smooth operations.

• Maintain cleanliness and hygiene standards in the dining area.

• Uphold the companys image through a well-groomed and presentable appearance.

Requirements

• Education: Any related qualification.

• Experience: 1 to 2 years of relevant experience in hospitality or restaurant service.

• Nationality: Eastern Europe.

• Language: Fluent in English.

• Personal Attributes: Presentable, courteous, and customer-oriented.